COVID-19 Guidelines for Guests.
In light of the recent COVID-19 pandemic we are making some changes which I thought I would highlight to you before your check-in. These measures are for the safety of our guests, ourselves and our staff. Please take note of this important information and we appreciate your cooperation.
Please be assured that the safety of our guests is of utmost importance, therefore we have devised a special cleaning protocol in order to make sure any viruses and bacteria, including COVID-19 are kept at bay.
Before your check-in cleaning staff will thoroughly clean and then sanitise the apartment. This includes sanitising all high-touch surfaces – doors, handles, lights switches, chairs, cupboard doors and other hard surfaces. Soft furnishings will be steam cleaned and cleaning staff will be wearing protective equipment – face coverings, gloves etc to prevent cross-contamination. There will be a cleaning checklist which will be signed after each check out to ensure this has taken place, this will be displayed in the entrance porch.
There is a self-check in process, the keysafe code will be sent to you a week before your check-in date. If you need to contact us during your stay please phone me in the first instance to maintain social distancing. I live in the main house (separate entrance) and will be available most of the time. Upon entering the apartment please either wash your hands using handsoap or use the hand sanitiser which will be provided. Please note that that the check-in time has been changed from 1600 to 1700 to allow for additional sanitising.
If any guest becomes unwell with suspected COVID-19 during your stay you must notify us immediately - there will be separate guidance available in the apartment in the event of an emergency. There will be disposable gloves, cleaning products, kitchen roll, washing up liquid, extra hand soap and hand sanitiser available to all guests during their stay.
You are advised to bring your own groceries to the apartment, including drinks. To maintain hygiene we will not be providing a welcome pack of tea, coffee, sugar, salt, pepper etc. Please ensure you stop off on the way either in Broadford or Portree where there is a large Coop supermarket. The kitchen is fully equipped, at this point we do not know when restaurants will reopen in Skye, but takeaway services are available.
Before you leave please help us by doing the following things:
-Open all windows (unless it is raining).
-Place all bed linen (duvet cover, sheet and pillow cases only) and used towels in the bags provided in each bedroom.
-Please take out all bagged rubbish and place it in the GREEN bin outside.
-Please take out PLASTIC, CARDBOARD recycling into the BLUE bin outside.
-Please leave any GLASS BOTTLES in the recycling bag provided in the kitchen.
-Please take any unused food items with you.
-Please lock the door and place the key back in the keysafe.
Thank you so much for reading this (a copy will be available in the apartment) and helping to keep La Maison de Campagne safe for all guests!
If you have any questions please let me know.
Owner of La Maison de Campagne